Member Support

Welcome to our Member Resources and Support page, your go-to hub for essential information and services. Here, you'll find the Member Handbook, offering detailed guidance on your benefits and services, and other resources.

Member Informing Materials

The materials listed are to provide members with clear, accessible information about their benefits, services, rights, responsibilities, and how to access or resolve issues related to their care. These materials help members make informed decisions and understand how to use their health coverage and services effectively.

Stanislaus County Program Information

Call: 1-888-376-6246 to access county program information, schedule an assessment for mental health or substance use disorder services, or to discuss the beneficiary problem resolution process (i.e., grievances, appeals, change of provider, etc.)

Children Youth Family Advocacy

Call: (209) 558-7494 for the Family Partnership Center.

Client and Family Support

Call: (209) 558-4610 for a Peer Advocate, or
Call: (209) 525-4982 for a Family Advocate.

Patient's Rights

Call: (209) 525-7423 for information about patient's rights.

Presumptive Transfers

Call (209) 247-8173 or email gro.srhbnats@srefsnartevitpmuserp for information about presumptive transfers.